Skip to main content
  • Services Services Services
  • Solutions Solutions Solutions
  • About About About
  • Contact us
  • Report an outage Search
    Search AES

    Report outage

    Ship passing through a canal
    Report an outage

    Report an Outdoor or Streetlight Outage

    Repairs are made during business hours, Monday through Friday, excluding holidays.


    Call 888-316-2393

    To report an outdoor or streetlight outage, please be prepared to provide the following information:

    Type of Outage:

    • Light out
    • Light cycling, or turning on and off
    • Streetlight wire down
    • Pole down
    • Other maintenance issue. Example: pole or globe leaning

    Light Location:

    • Pole number or
    • Street address closest to the pole and zip code*
    mvlt outage

    *Address and zip code must match USPS validation to successfully report over the phone.

    Back to top

    Copyright © 2009-2023 The AES Corporation. All rights reserved. Terms of Use | Privacy

    Reproduction in whole or in part in any form or medium without the express written permission of The AES Corporation is prohibited. AES and the AES logo are trademarks of The AES Corporation. 

    Jump back to top